Covid-19 and Business Continuity

Covid-19 and Business Continuity

It is certain that COVID-19 will have a huge impact on our daily and working lives over the coming weeks. Due to the rapid spread of the COVID-19 coronavirus, AO has contingency plans in place to support your business and maintain our levels of service.

As a fully cloud based practice, we are in a fortunate position where we are very agile. We can adapt our working environment when needed.

During the week commencing Monday 16th March, we will be trialling working remotely as a team. We will be working from our individual homes and for most of us this isn’t unusual, it’s actually a common way of working for us.

The only difference is that we haven’t collectively all worked from home at the same time or for any length of time. The trial period ensures that we thoroughly test our internal remote working processes, meaning that we can confidently adapt to changing situations very quickly in the future.

We have access to a secure network and data security is in place. Employees have all the necessary technology to enable us to continue to deliver the level of service and support expected.

We do not expect any disruption to our normal services. Our telephone line will be diverted and emails will be responded to as normal.

We have taken the decision to suspend any office-based face to face meetings or training sessions that are not essential until further notice. We will communicate with our clients via telephone, email and video call meetings.

Basepoint Business Centre continues to operate as normal and will do so whilst following Government advice.

We have made the decision to cancel our ‘Xero & Receipt Bank – Work Smarter’ demo on 8th April which will be rescheduled later this year.

We are monitoring the situation daily and will respond to to Government directives as they arise. It is still business as usual for us in these highly unusual circumstances. It is our intention to continue to deliver and develop our services to the highest standard and support our clients in every way we can.

Thank you in advance for your understanding and support.